Structuring a qualitative findings section
Reporting the findings from a qualitative study in a way that is interesting, meaningful, and trustworthy can be a struggle. Those new to qualitative research often find themselves trying to quantify everything to make it seem more “rigorous,” or asking themselves, “Do I really need this much data to support my findings?” Length requirements and word limits imposed by academic journals can also make the process difficult because qualitative data takes up a lot of room! In this post, I’m going to outline a few ways to structure qualitative findings, and a few tips and tricks to develop a strong findings section.
There are A LOT of different ways to structure a qualitative findings section. I’m going to focus on the following:
Tables (but not ONLY tables)
Themes/Findings as Headings
Research Questions as Headings
Vignettes
Anchoring Quotations
Anchoring Excerpts from Field Notes
Before I get into each of those, however, here is a bit of general guidance. First, make sure that you are providing adequate direct evidence for your findings. Second, be sure to integrate that direct evidence into the narrative. In other words, if for example, you were using quotes from a participant to support one of your themes, you should present and explain the theme (akin to a thesis statement), introduce the supporting quote, present it, explain the quote, and connect it to your finding. Below is an example of what I mean from one of my articles on implementation challenges in personalized learning (Bingham, Pane, Steiner, & Hamilton, 2018). The finding supported by this paragraph was: “Inadequate Teacher Preparation, Development, and Support”
To mitigate the difficulties of enacting personalized learning in their classrooms, teachers wanted a model from which they could extrapolate practices that might serve them well in their own classrooms. As one teacher explained, “the ideas and the implementation is what’s lacking I think. I don’t feel like I know what I’m doing. I need to see things modeled and I need to know what it is. I need to be able to touch it. Show me a model, model for me.” Unfortunately, teachers had little to draw on for effective practices. Professional development was not as helpful as teachers had hoped, outside training on using the digital content or learning platforms fell short, and few examples or best practices existed for teachers to use in their own classrooms. As a result, teachers had to work harder to address gaps in their own knowledge.
Finally, you should not leave quotations to speak for themselves and you should not have quotations as standalone paragraphs or sentences, with no introduction or explanation. Don’t make the reader do the analytic work for you.
Now, on to some specific ways to structure your findings section.
1). Tables
Tables can be used to give an overview of what you’re about to present in your findings, including the themes, some supporting evidence, and the meaning/explanation of the theme. Tables can be a useful way to give readers a quick reference for what your findings are. However, tables should not be used as your ONLY means of presenting those findings.
If you are choosing to use a table to present qualitative findings, you must also describe the findings in context, and provide supporting evidence in a narrative format (as in the paragraph outlined in the previous section).
2). Themes/Findings as Headings
Another option is to present your themes/findings as general or specific headings in your findings section. Here are some examples of findings as general headings:
Importance of Data Utilization and Analysis in the Classroom
The Role of Student Discipline and Accountability
Differences in the Experiences of Teachers
As you can see these headings do not describe precisely what the finding is, but they give the general idea/subject of the finding. You can have sub-headings within these findings that are more specific if you would like.
Another way to do this would be to be a bit more specific. For example:
School Infrastructure and Available Technology Do Not yet Fully Align with Teachers’ Needs
Structural support for high levels of technology use is not fully developed
Using multiple sources of digital content led to alignment issues
Measures of School and Student Success are Misaligned
Traditional methods of measuring student progress conflict with personalized learning
Difficulties communicating new measures of student success to colleges and universities.
As you can see, here the findings are shown as headings, but are structured as specific sentences, with sub-themes included as well.
3). Research Questions as Headings
You can also present your findings using your research questions as the headings in the findings section. This is a useful strategy that ensures you’re answering your research questions and also allows the reader to quickly ascertain where the answers to your research questions are. Often, you will also need to present themes within each research question to keep yourself organized and to adequately flesh out your findings. The example below presents a research question from my study of blended learning at a charter high school (Bingham, 2016), and an excerpt from my findings that answered that research question. I have also included the associated theme.
Research Question 1: What challenges, if any, do teachers face in implementing a blended model in a school’s first year?
Theme: TROUBLESHOOTING AND TASK-MANAGING: TECHNOLOGY USE IN THE CLASSROOM
In the original vision for instruction at Blended Academy, technology was to be an integral part of students’ learning, meant to allow students to find their own answers to their questions, to explore their personal interests, and to provide multiple opportunities for learning. The use of iPods in the classroom was partially intended to serve the social-emotional component of the model, allowing students to enjoy music and to “tune out” from other classroom activities when working on Digital X. Further, the iPods would allow stu- dents to listen to podcasts or teacher-created content at any time, in any location. However, prior to the school’s opening, little attention was paid to the management of these devices, and their potential for misuse. As a result, teachers spent much of their time managing students’ technology use, troubleshooting, and developing classroom procedures to ensure that technology use was relevant to learning. For example, in Ms. L’s classroom, she attempted to ensure learning was happening by instituting “Technology-Free” periods in the classroom. When students had to be working on their laptops in order to complete lessons or quizzes, the majority of her time was spent walking from student to student, watching for off-task behavior, and calling out students for how long they were “logged in” to the digital curriculum. In one typical interaction, Ms. L admonished one student, saying “It says you only logged in for one minute . . . when are you going to finish your English if you only logged in one minute today?” The difficulties around ensuring students were using technology productively resulted in teachers “hovering” over students, making it difficult to provide targeted instructional help. Teachers often responded to off-task behavior/ technology use by confiscating computers and devices or restricting their use, in order to ensure that students were working. However, because the majority of tasks were meant to be delivered online or through technological devices, this was not a productive or effective solution.
4). Vignettes
Vignettes can be a strategy to spark interest in your study, add narrative context, and provide a descriptive overview of your study/site/participants. They can also be used as a strategy to introduce themes. You can place them at the beginning of a paper, or at the start of the findings section, or in your discussion of each theme. They wouldn’t typically be the only representation of your findings that you present, but you can use them to hook the reader and provide a story that exemplifies findings, themes, contexts, participants, etc. Below is an example from one of my recent studies.
The Role of Pilot Teachers in Schoolwide Technology Integration
Blended High School is a lot like many other charter schools. Students wear uniforms, and as you walk through the halls, there is almost always a teacher issuing a demerit to a student who is not wearing the right shoes, or who hasn’t tucked in their shirt. In this school, however, teachers use technology in almost every facet of their instruction, operating in a school model that blends face-to-face and online learning in the classroom in order to personalize students’ learning experiences. It has, however, been a long road to this level of technology use.
BHS’s first year of operation was, arguably, disastrous. Teachers were overwhelmed and students didn’t progress as expected. In one staff meeting toward the end of the schools’ first year, teachers and administrators expressed frustration with each other and with the school model, with several teachers arguing that technology was hurting, not helping. The atmosphere was tense, with one teacher finally shrugging anxiously and saying “Maybe need to ask ourselves, ‘Is this the best model to use with some of our kids?’” Ultimately, by the end of the first year, technology was not a regular classroom practice.
In BHS’s second year, the administration again pushed for full technology integration, but they wanted to start slow. In a fall semester staff meeting, the principal and the assistant principal ran what the principal referred to as a “technology therapy session,” where teachers could share their struggles with using technology to engage in PL. During the session, one of the new teachers mentions that she is having a difficult time letting go – changing her focus from lecturing to computer-based work. Another teacher worries about finding good online resources. Most of the teachers, new and veteran, are alarmed by the time it is taking for them design lessons that integrate technology. Some admit only engaging in technology use in a shallow way – uploading worksheets to Google Docs, recording Powerpoints, etc.
A few months after the discussion in which teachers aired their fears and struggles, the principal leads the teachers in analyzing student data from that week and spends a bit of time highlighting the work of a few teachers whose students are doing particularly well and who have been able to use technology in everyday classroom practice. Those teachers are part of a small group of “pilot teachers,” each of whom have been experimenting with various technology-based practices, including testing new learning management systems, designing their own online modules with personalized student objectives, providing students with technology-facilitated immediate feedback, and using up-to-the-minute data to develop technology-guided small-group instruction.
Over the course of the next several months, administrators encouraged teachers to continue to be transparent about their concerns and share those concerns in regular staff meetings. Administrators conferred with the pilot teachers and administrators and teachers together set incremental goals based on the pilot teachers’ recommendations. In weekly staff meetings, the pilot teachers shared their progress, including concerns and challenges. They collaborated with the other teachers to find solutions and worked with the administration to get what they needed to enact those solutions. For example, after a push from the pilot teachers, administration increased funding for technology purchases and introduced shifts in the school schedule to allow for planning in order to help teachers manage the demands of a high-tech classroom. Because the pilot teachers emphasized how much time meaningful technology integration took, and knew what worked and what didn’t, they were able to train other teachers in high-tech practices and to make the case to administration for needed changes.
By BHS’s third year, teachers schoolwide were able to fully integrate technology in their classrooms. All teachers were using the same learning management system, which had been initially chosen and tested by a pilot teacher. In every classroom, teachers were also engaging online modules, technology-facilitated breakout groups, and real time technology-based data analysis – all of which were practices the pilot teachers had tested and shared in the second year. The consistent collaboration between administration and pilot teachers and pilot teachers and other teachers helped calibrate classroom changes to manage the conflict between existing practices and new high-tech practices. By focusing on student learning data, creating the room for experimentation, collaborating consistently, and distributing the leadership for technology integration, teachers and administrators felt comfortable with the increasing reliance on tech-heavy practices.
I developed this vignette as a composite from my field notes and interviews and used it to set the stage for the rest of the findings section.
4). Anchoring Quotes
Using exemplar quotes from your participants is another way to structure your findings. In the following, which also comes from Bingham et al. (2018), the finding itself is used as the heading, and the anchoring quotes come directly after the heading, prior to the rest of the narrative discussion of the finding. These quotations help provide some initial evidence and set the stage for what’s to come.
School Infrastructure and Available Technology Do Not Yet Fully Align With Teachers’ Needs
“I know that computer problems are an issue almost daily.” (Middle school personalized learning teacher)
“If the data was exactly what we needed, it would be easier. I think a lot of times we’re not using it enough because the way we’re using the data is not as effective as it should be.” (High school personalized learning teacher)
You can note the source next to or after the quote. This can be done with your chosen pseudonyms, or with a general description, as I've done above.
5). Anchoring Excerpts from Field Notes
Similarly, excerpts from field notes can be used to start your discussion of a finding. Again, the finding itself is used as the heading, and the excerpt from field notes supporting that finding comes directly after the heading, prior to the rest of the narrative discussion of the finding. The example below comes from a study in which I explored how a personalized learning model evolved over the course of three years (Bingham, 2017). I used excerpts from my field notes to open the discussion of each year.
Year 1: Navigating the disconnect between vision and practice
Walking into the large classroom space shared by Ms. Z and Ms. H, it is not immediately evident that these are high-tech PL classrooms. At first, there are no laptops out in either class. Both Ms. Z’s and Ms. H’s students are completing warm-up activities that are projected on each teacher’s white board. After a few minutes, Ms. Z’s students get up and get laptops. Ms. Z walks around to students and asks them what lesson from the digital curriculum they will be working on today. As Ms. Z speaks to a table of students, other students in the room listen to their iPods, sometimes singing loudly. Some students are on YouTube, watching music videos; others are messaging friends on GChat or Facebook. As Ms. Z makes her way around, students toggle back to the screen devoted to the digital curriculum. Sometimes, Ms. Z notices that students are off-task and she redirects them. Other times, she is too busy unlocking an online quiz for a student, or confiscating a student’s iPod.
This excerpt from my field notes provided an overview of what teacher practice looked like in the first year of the school, so that I could then discuss several themes that were representative of how practice evolved over that first year.
Conclusion
The key takeaway here is that there are many ways to structure your findings section. You have to choose the method that best supports your study, and best represents your data and participants. No matter what you choose, the findings section itself should be constructed to answer your research questions, while also providing context and thick description, and, of course, telling a story.